MEMUP Mediadisk LNX HD User's Guide download pdf (Page 26)

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TROUBLESHOOTING

For detailed troubleshooting information, please visit www.memup.com and consult FAQ

1. When power is on, nothing appears or screen is shaking:

 Video output mode is not properly set, press [TV SYSTEM] on remote control to change output mode

until it is properly set.

2. While playing movie file, subtitle is not shown.

 Make sure movie file name matches to subtitle file name.

3. While playing movie, there is no audio output.

 In SETUP menu, check if audio output mode is properly set.

 Check volume level and Check if [MUTE] is activated.

 Display different TV output to check if none are available

4. I can’t connect MEDIADISK LNX HD SERIES to network.

 Please refer to Network settings part and follow step by step

 It could depend on your Operating system, for other OS, please check our FAQ in www.memup.com

 Make sure your firewall is deactivated or correctly set to work with MEDIADISK LNX HD SERIES

 Make sure your network cable is correctly plugged

 Shared files must be activated in your domestic network

5. Why doesn’t my Mediadisk LNX HD switch off when I press the power on/off button?

 Closing the LNX HD involves to wait for around 20 seconds because chipset needs to close all

functions before.

6. Why doesn’t my Mediadisk LNX HD switch off when connected to my PC?

 When the LNX HD is connected to a PC, it works as a USB drive, you have to click “safely remove

your device” and then unplug it even if working LED is still on.

7. The MEDIADISK LNX HD SERIES can’t read all my video files ?

 MEDIADISK LNX HD SERIES chipset can’t read some files due to new codecs, even some firmware

couldn’t correct, reading files are mentioned on giftbox and in “specifications” part. Some will be

added and available in www.memup.com

Manufactured under license from Dolby laboratories “Dolby” and the double-D symbol are trademarks of

Dolby laboratories.

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MEMUP Mediadisk LNX HD User's Guide Page 26